Monday, September 12, 2011

Task # 6 Helping Patrons

Most of the questions were common sense.  However, I did get #4 wrong but when I did more research on it, I figured out where I went wrong.

A patron has requested information on magazine articles about gardening

a) Tell them that you don't garden so you wouldn't be much help to them

b) Show them how to access Masterfile on the Library Database

c) Suggest Newspaper Source since there could also be good articles available in various newspapers about gardening

d) b and c

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